Help & Assistance

Frequently Asked Questions

Products & Quality

What is artificial jewelry?
Artificial jewelry, also known as imitation or fashion jewelry, is made from non-precious materials like metal alloys, plastic, glass, and synthetic gemstones. These pieces are designed to mimic the appearance of real jewelry at a more affordable price point.
Are your artificial jewelry pieces made in India?
Yes, our artificial jewelry is imported directly from Mumbai, India, known for its rich tradition of jewelry craftsmanship and design.
What materials are used in your jewelry?
Our jewelry pieces are crafted from high-quality materials such as plastic, alloy and artificial look-alike stones. These materials ensure durability, beautiful finish while at an affordable price point.
Can I wear your jewelry daily?
Our jewelry is suitable for regular wear; however, to prolong its life and maintain its appearance, we recommend avoiding exposure to harsh chemicals, moisture, and excessive friction.

Payment & Security

What Payment Methods Are Accepted?
We accept any Visa, Master credit or debit cards. You can also deposit / transfer the payment to our bank accounts in Nations Trust Bank or Hatton National Bank. We do offer Cash on Delivery too.
Is your website secure?
Yes, we use PayHere as our payment gateway and we do not store or process any of your card details.

Delivery & Returns

What is your shipping and delivery time?
We handover any orders placed before 3pm on a working day to our courier partner on the same day. Delivery time may take from 2 to 5 days depending on the location.
What is your return and exchange policy?
We offer a limited time return and exchange policy. If you are not satisfied with your purchase, please refer to our return policy for instructions on how to initiate a return or exchange.

Still Have Questions?

Our team is here to help you with anything you need.

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